F.A.Q.

My cat cleans itself. So why would it need professionally groomed? To manage the build up of oil that accumulates overtime which can lead to a matted coat. To reduce the ingestion of hair to avoid vomiting of hair or worse an intestinal blockage. To keep their front nails from growing into their paw pads.

Do short haired cats need groomed? Short haired cats seem to shed more than long hair cats. This is why a deshed or haircut can help them not ingest so much hair and prevent matting, yes short hair cats can become matted too. Plus any cat feels good not having to wear as much hair.

What are the health benefits of grooming? Prevents matting which causes a lot of discomfort for your kitty. Matting can also lead to sores, infections, or worse. Prevents ingestion of large amounts of hair which causes them to vomit or in some cases an intestinal blockage requiring surgery to remove.

My senior cat has always groomed itself but is now having trouble, why is this? As cats get older they seem to get greasier or the build up over the years without grooming becomes a problem and they tend to want to groom less if they have arthritis. Even short haired cats can get matted. Mats are a big concern for older cats because it can be risky to shave due to their thin skin and thinner body. Extreme caution must be taken when de-matting a senior cat. This is why mat prevention is so important as they age.

How often should my cat be groomed? Depends on the type of coat your cat has and how often you comb it. The interval is customized to what seems right for you and the needs of your cat.

How long are the appointments? Usually 30-60 minutes per cat.

Should my cat be placed in a carrier before the appointment? No, but I do recommend that all bedroom doors and access to other rooms where your cat can hide out of reach are closed.

Can I help or will you need my assistance? As owner of your cat you are welcome to be involved as much as you want at your own risk. If clipper work is requested (mat removal or lion cut) it’s helpful if you are present just in case to help stretch a leg or just reassure them. Being in the comfort of their own home with their owner present helps your cat feel safe and secure. I like the transparency of the owner being present and able to direct the groom.

Will there be hair all over? I contain the hair that comes off your cat by grooming on the floor on top of a small tarp that makes clean up easy.

Do you use sedation? Most cats can be groomed without sedation. If your cat tends to be scared or agitated by grooming I recommend giving a mild anti-anxiety med called Gabapentin 2-3 hours before the groom to help your cat relax and have a better experience. It is a very safe and effective prescription you can request from their vet in capsule or liquid form.

What methods of payment are accepted? Cash, venmo, zelle, check at the time of service.

How do I cancel or reschedule my appointment? To cancel or reschedule please give notice within 48 hours from your scheduled time to avoid a late cancellation fee. This is so that there is enough time to fill the spot with another cat needing to be groomed.

What happens if my cat hides or won’t allow you to groom it? There is a $50 minimum house call charge to cover travel and time if your cat isn’t accessible or cooperative.

I might need to crate or confine my cat to a room so can I expect you to be on time? Arrival times are estimated and given with a 30 min lead way because it’s hard to calculate exactly how long a groom with take and what traffic conditions will be. So please be flexible and available if it’s sooner or later then the estimated arrival time. I am happy to send an exact estimated time of arrival by text message so your cat doesn’t need to be confined longer than necessary. For a more exact arrival time book the 1st appointment of the day.

My cat is scared when people knock or ring the door bell could you call or text me when you arrive? Yes, please let me know in advance.

What times are best in order to reach you by phone? It is very hard to reach me by phone since I am in and out of grooming appointments and driving in-between. I’ve found that it’s usually hard to connect with voicemails left back and forth. Preferred method of communication is email or text message.

How much notice should I give you in order to schedule my cat’s next groom? Please schedule their next groom at the end of their service in order to ensure time on the schedule for your cat. During busy haircut season 1-2 months notice is helpful.